Legal
Privacy Policy
Maison Liverani respects your privacy and is committed to protecting your personal information. We collect only the data necessary to process your orders and improve your experience, including your name, shipping and billing addresses, email, phone number, and payment information. All payments are securely processed through Shopify, and we do not retain your payment details. If you opt in, we may use your email address to share order updates, product care reminders, and brand content that may interest you. Our marketing and analytics tools may collect non-identifiable browsing or engagement data to help us improve our communication and site performance. These partners may use cookies or similar technologies, and by using our website, you consent to this use.
We do not sell or rent your personal information. We only share basic information with trusted service providers to fulfill your order, deliver transactional communications, or comply with legal obligations. Your data is managed in accordance with privacy regulations, and we make every effort to safeguard its confidentiality. You may request access, correct, or delete your information at any time by contacting us at maison@maisonliverani.com. By continuing to use this site, you acknowledge and agree to the terms of this privacy policy.
Return, Shipping, and Warranty Policy
We stand behind the quality of our craftsmanship and want you to feel confident in your purchase. If you are not fully satisfied, you may return eligible items within 14 days of delivery. To quality, products must be unused, unwashed, and returned in their original packaging with all protective inserts intact. To initiate a return, email maison@maisonliverani.com with your order number and reason. Once approved, we will provide return instructions. Customers are responsible for return shipping costs, and original shipping charges are non-refundable. Upon receipt and inspection, returns are processed within 3-5 business days, and eligible refunds are issued to the original payment method within 7-10 business days. We do not currently offer exchanges.
All orders ship from our studio within 3-10 business days. Tracking information is provided via email upon dispatch. Shipping costs are calculated at checkout based on destination and service level. For international orders, all custom duties, taxes, and import fees are the responsibility of the recipient. While we strive for flawless delivery, if your package is lost in transit or arrives damaged, please contact us immediately at maison@maisonliverani.com. We will work with the carrier to investigate and, if appropriate, offer a full replacement or refund. Every Maison Liverani product is covered by a 30-day limited warranty against defects in materials and craftsmanship. This warranty does not extend to damage caused by use, accidents, neglect, or environmental exposure. To submit a warranty claim, contact us with your order number, a description of the issue, and relevant photos. We aim to resolve all concerns with fairness, integrity, and a commitment to excellence.
Terms of Use
Welcome to Maison Liverani. By accessing or using our website, you agree to these Terms of Use, which govern all interactions with our online store, products, and services. Maison Liverani is incorporated in the United States, and these terms are governed by the laws of the United States and the state of Texas. All content on our site, including product names, descriptions, photographs, design elements, logos, trademarks, and overall brand presentation, is the exclusive property of Maison Liverani and protected under national and international intellectual property laws. Unauthorized use, reproduction, modification, distribution, or sale of our content or brand assets is strictly prohibited and may result in legal action. We actively monitor for infringement, including counterfeiting and unauthorized resale, and pursue enforcement through all available legal channels. By accessing the site, you agree not to exploit any part of the brand, platform, or offerings for commercial purposes without our explicit written consent.
All purchases made through our website are for personal use only. We reserve the right to cancel, refuse, or limit any order that appears to breach our policies, compromise product allocation fairness, or threaten brand integrity. We may modify pricing, availability, descriptions, or specifications at any time without prior notice. You agree not to use this site for any activity that disrupts its functionality, compromises, security, or violates applicable law. Continues use of the website following changes to these terms constitutes acceptance of the updated version. While we strive to ensure accuracy and uninterrupted access, we do not warrant the site to be error-free or free of delays, and use of the platform is at your own risk. If you have concerns about legal rights or use of our site or brand, please contact maison@maisonliverani.com.